Apple Music
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Apple-certified service and support
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Priority access to technical support¹
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Coverage for unlimited incidents of accidental damage protection²
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Battery service³
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Hardware coverage
- Your AirPods, Beats earphones, or Beats headphones
- Battery²
- Included USB charging cable
- Unlimited incidents of accidental damage protection,² each subject to a service fee of ฿1,000 service fee
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Software support
- Using Siri
- Bluetooth connectivity
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Carry-in repair
Take your headphones to an Apple Store or Apple Authorized Service Provider.³
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Buy Now
Add to your headphones purchaseAdd AppleCare+ when you purchase headphones online or in the store.
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Buy Later
Add AppleCare+ within 60 days of your headphones purchase online at mysupport.apple.com,⁶ on a paired iPhone,⁶ at an Apple Store,⁷ or by phone at 1800 019 900.⁸
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We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.
Collapsible content
1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2. Service coverage is available only for AirPods, Beats earphones, or Beats headphones and their original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms for full details.
3. Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
4. Requires verification of your serial number and a remote diagnostic.
5. Requires inspection of device and proof of purchase.
6. Requires completion of a remote diagnostic and proof of purchase.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete product details, please see apple.com/th/legal/sales-support/applecare/applecareplus/th/.
In Thailand, the Accidental Damage from Handling coverage is provided to you pursuant to a group insurance policy that Apple South Asia (Thailand) Limited has purchased from New Hampshire Insurance Company - Thailand Branch.